Tuesdays and Saturdays: 9AM to 2:30PM

619 E Allen St Allentown, PA 18109

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How to Get Help

All appointments are made by case workers. Our intent is to help individuals and families re-establish their lives as result of disasters / catastrophic events such as fire, floods, hurricanes, earthquakes, abusive situations, transitioning from a homeless situation or other significant life changing event (eviction or infestations for example).

We do not exist to enable those who want to save money, replace old, worn or damaged furniture, or enhance their situation or are moving by choice.

We rely on caseworkers to personally verify each client’s circumstances before requesting an appointment.


  • Appointment requests are initiated by case workers or their equivalent from recognized social agencies.  Call us if there is a question about client eligibility to refer clients.
  • The appointment is confirmed the day before the appointment. Walk-ins are not permitted and self referrals are not accepted. Appointments by the caseworker are made on-line only.
  • Please have an interpreter accompany Spanish speaking only clients to their appointments at the Depot.

Request Appointment

  • The appointment system used by the Depot is automated.
  • Once the appointment is scheduled, an email message is sent to the caseworker together with a Referral & Liability Waiver Form, Case Worker and Guest Instructions.
  • The Referral & Liability form indicates the date and time of the appointment.
  • The form is to be signed by the client and witnessed by the caseworker.
  • After witnessing the client’s signature on the form, the caseworker, by signing in the presence of the client, certifies that the client understands that the furniture is gently used, that there are no warranties or guarantees included, and that, since we depend on donations, we do not always have every item available.
  • The clients are encouraged to bring with them a list of basic items needed.